IVY - YOUR DIGITAL ASSISTANT
The answer to your questions - 24/7!
Swiper Test
Ivy is happy to help you with the following questions:
- Product advice
- Service requests
- Questions about specific products
- General inquiries about emergency power
- Live translation into up to 25 languages
How to use Ivy:
Formulate your request briefly and clearly.
Example:
Instead of: “I have a power generator that is not working properly, and I don't know why.”
“My power generator won't start.”
Avoid long or convoluted sentences.
Example:
Instead of: “I tried to start the generator yesterday, but it didn't respond even though I did everything as usual.”
“The generator does not respond when switched on.”
State each request separately.
Example:
Instead of: “I need advice on a new power generator and my current device is defective.”
“I am looking for advice on a new power generator.”
“My current power generator is displaying an error message.
Use the links provided by Ivy.
Example:
If Ivy sends you a link to the spare parts search:
Click on the link and enter the item number of your power generator.
